Q-1). How can I buy my tickets to Golden Mile Complex?
A: You can buy your bus tickets to and from Golden Mile Complex or to any destination of your choice in Singapore by just entering the official website of redBus that is redbus.sg
Q-2). Should I book my bus ticket at the counter or on the redBus platform?
A: There are 2 ways in which you can buy a bus ticket nationwide. You can physically go to the terminal of your choice, go to the counter of the bus operator with which you want to travel, queue, select a seat and book your ticket. Or if you prefer you can visit redbus.sg and reserve your seat in 5 minutes from the comfort of your home or office.
Q-3). Can I choose the terminal I want to arrive or depart through redBus?
A: Of course you can! Search the terminal of your preference in the pick up point or destiny field, then choose your travel date and click the search button. redBus will show you a list of bus operators that go to your destination and their schedules.
Q-4). Should I take my printed bus ticket to Golden Mile Complex?
A: It is not necessary to take your printed bus ticket, but you must bring the e-ticket that we send to your email once the purchase is finished. In the terminal, go to the counter of your bus company, present it and they will give you the ticket that you must present at the time of boarding.
Q-5). What happens if the bus does not leave at the time my ticket dictates and / or is cancelled?
A: These logistical problems and their solutions need to be consulted directly in the counter of the bus operator.
Q-6). Will I find a redBus counter at the terminals?
A: At the moment we do not have our own counters at the terminals. However, for any questions you can contact us through the Call Center or go to the Bus Operator's own counter.
Q-7). Do I need to make an account on the redBus website to buy a bus ticket?
A: No, you do not need to make an account with redBus to book a ticket. But it is advisable to make an account to help speed up the buying process the next time you want to travel. Also, redBus offers a number of discounts and offers which you can easily access and use if you are registered.
Q-8). How do I contact the customer service department of redBus, Singapore?
A: If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Singapore by dialing +65-31637355 or by sending an email to support@redbus.sg