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Covid-19 Guidelines and Regulations in Singapore

Are you planning to visit Singapore or travel within Singapore? Well, passengers in Singapore have to follow the travel guidelines set by the country to counter the spread of COVID-19. The travel guidelines are decided by the Singaporean government and are updated according to the current COVID-19 situation. The COVID-19 guidelines to follow in Singapore by inbound and local passengers are as follows:

  • To date, Singapore has witnessed around 62,668 cases, out of which 62,341 have recovered. To date, there have been 36 deaths in Singapore due to the COVID pandemic. The lesser number of COVID-19 active cases currently has led to a relaxation in travel restrictions.
  • Around 2,221,898 people have been fully vaccinated in Singapore, while many have received at least the first dose. The Singaporean government is vaccinating citizens to provide a safe environment.
  • From 12th July 2021, five people can be allowed to dine at a restaurant together and should be strictly followed as per the latest social distancing norms.
  • Foreigners are currently not allowed to enter Singapore due to the risk of the latest variant of coronavirus. Tourism is permitted for tourists from a few selected countries that have low COVID cases. Tourists from Brunei Darussalam, Mainland China, New Zealand, and Hong Kong are allowed to visit Singapore.
  • If you are a permanent resident of Singapore, you can enter Singapore without seeking any entry approval. Short-term business visits are also allowed in Singapore but only for a few selected countries.
  • If an inbound passenger is a long-term pass holder or a close relative of a Singapore resident, they may enter the country. However, this does not apply to passengers with a travel history to Nepal, India, Bangladesh, Pakistan, and Sri Lanka. You will also have to apply for approval from the respected authorities to enter Singapore.
  • For inbound passengers travelling due to the death of a close relative or for the cure of critical illness, you can enter Singapore after submitting the required documents. You will have to fill the application (https://webform-sto.plexure.com.sg/) for such emergencies before travelling to Singapore. Medical/death certificates are also to be shown to the respective authorities upon entering Singapore.
  • Inbound travellers may be advised to quarantine or take a COVID test by the respective authorities. An SHN facility can issue an SHN (Stay Home Notice), and you will have to comply with it. At the end of your quarantine, you can also be asked to take a PCR test. The entry approval letter provided by the Singaporean government will inform whether you have to take a PCR test or not upon entering Singapore.
  • You may be provided with an SHN for 7 days or 14 days, depending on the current COVID scenario. For any confusion regarding SHN and PCR test, you can call the helpline number – 6812 5555.
  • If a passenger has been diagnosed with COVID-19 within the past 21 days, they should avoid travelling to Singapore as per the advice of the health ministry. The Singapore health ministry also suggests not to travel to Singapore if you had been in close contact with a COVID-19 patient in the past 14 days.
  • Singapore is opening its international borders in a controlled manner to fight the COVID-19 pandemic. For using an international lane to travel to Singapore, you need to obtain the necessary approval first. Public road transport services from neighbouring countries to Singapore are still not operational.
  • Inbound passengers coming to Singapore should have mandatory travel insurance to cover medical expenses up to SGD 30,000. For work permit holders, travel insurance is required that can cover costs up to SGD 10,000.
  • Local bus services within Singapore are operating as per the government orders. However, local passengers also have to follow safety rules like wearing masks, maintaining distance, and more.
  • Citizens of Singapore can download the TraceTogether mobile application for travelling within Singapore. It is mandatory to download this mobile application for contact/location tracing. If a citizen tests positive for COVID infection, this application will help in contact tracing.
  • The Singapore government has launched an ‘SG Clean’ initiative for maintaining sanitary standards amidst the COVID-19 pandemic. You can also become an SG Clean Ambassador and can promote the role of cleanliness.
  • For more information about the COVID-19 guidelines in Singapore, you can visit www.moh.gov.sg or www.gov.sg for more info about COVID guidelines.
  • Provided below are some of the emergency contact numbers that could come in handy when you are in Singapore:
    • For COVID-19 enquiries, call on 1800 333 9999.
    • Ministry of Health (Singapore) contact number is 6325 9220.
    • For feedback or quality service, call 1800 225 4122.
    • National care hotline number: 1800 202 6868.
    • For a query about subsidised medical assistance, you can call 6622 3755.
    • The tourist hotline number in Singapore is 1800 736 2000.

Booking Bus Tickets Online with redBus

Singapore is a country of diversity, history, adventure, and progress. It is considered as one of the topmost countries in Asia for working and living. Many people come here for various opportunities, and a lot of travel happens within different parts of the country. Online travel services like redBus make travel to and from Singapore much easier and affordable for people. One can now book an online bus ticket with a click of a mouse and be ready to go to their destination.

Why Book Bus Tickets with redBus Singapore?

Although there are many modes for transportation in Singapore, when it comes to convenience there is nothing better than a bus. Buses come with various amenities and services that cater to different needs of the passengers. There are various types of buses from AC to Non AC, single deck, double deck, and more that one can choose from. Buses are also cheaper than other travel options like flights, taxis, cars, etc. You even don’t have to hire a driver to travel as in the case of cars. So, you save more money. With the booking of bus ticket online, passengers can also avoid standing in queues as they can directly board the bus using their e-ticket or m-ticket.

Popular Bus Operators in Singapore

There are various bus operators offering bus travel services in Singapore. Some of the popular ones are:

Bus Tickets Online with Best Bus Operators in Singapore

  • Causeway Link: Causeway Link is counted among the most convenient bus operators. Their luxury coaches are fully air-conditioned and well-maintained and offer a comfortable travel journey to passengers.

  • Delima Express: Delima Express is a renowned bus operator that transports thousands of passengers every year with its single deck buses of 40 seats. The bus operator strives to offer the best travelling experience for its passengers.

  • Plusliner: Popularly known as the ‘King of Highway’ Express, Plusliner is a leading bus service in Singapore and Malaysia. It has a large inventory of buses from xtreme to standard, seater, and economy.

  • Firstcoach: Firstcoach is a trusted bus operator owned by people with more than 30 years of experience in the travel industry. Firstcoach has 9-10 buses that accommodate passengers of every need and budget.

  • Starmart Express: Starmart Express is an affordable bus operator with years of travelling experience on bustling roads of Singapore, Malaysia, and Thailand. It has a diverse range of buses from Super VIP to economy and seater.

  • WTS Travel City Holidays: WTS Travel City Holidays is a prominent bus operator that offers travel services to various cities day in and day out. They have a fleet of more than 65 buses that is always ready to serve its passengers.

Amenities Offered by Bus Operators in Singapore

Bus operators in Singapore offer various amenities to passengers on the bus to make their journey as comfortable as possible. Some of these amenities include:

  • Newspaper
  • Personal TV
  • Music
  • Wi-Fi
  • Bus Tracking
  • Pillow
  • Reading Light
  • Recliner Seats
  • M-ticket/E-ticket
  • Bathroom
  • Emergency Exit
  • Fire Extinguisher
  • Customer Support

Popular Routes in Singapore

The most popular bus routes to and from Singapore are:

  • Singapore to Kuala Lumpur: The distance between Singapore to Kuala Lumpur is 354.7 km which can be easily covered by a bus in 3 hours and 59 minutes. The first bus is at 00:45, and the last bus is at 23:59.

  • Singapore to Johor Bahru: The 25.1 km distance between Singapore and Johor Bahru is usually covered in 39 mins by a bus. The timing of the first bus is 7:10, and that of the last bus is 23:59.

  • Singapore to Berjaya Times Square: Singapore to Berjaya Times Square distance is around 351 km and takes about 3 hours and 54 minutes. The first bus on the route is at 00:45, and the last one is at 23:59.

  • Singapore to Malacca: Singapore to Malacca bus route distance is 239.1 km and takes about 3 hours and 12 minutes. The first bus on the route is at 07:00, and the last one is at 23:01.

  • Johor Bahru to Singapore: The Johor Bahru to Singapore bus route distance is 23.3 km and can be covered in 36 minutes. The first bus time is at 04:45, and the last is at 22:00.

  • Woodlands Checkpoint to Singapore: The distance between Woodlands Checkpoint and Singapore is 16 km and takes about 23 minutes to cover. The first bus on this route is at 06:00, and the last bus is at 22:30.

  • Kuala Lumpur to Singapore: The 350.1 km distance from Kuala Lumpur to Singapore is covered in 3 hours and 50 minutes by a bus. The first bus on the route is at 07:00, and the last bus is at 23:59.

  • Malacca to Singapore: The distance between Malacca and Singapore is around 240.6 km and takes about 3 hours and 3 minutes to cover by a bus. The timing of the first bus on the route is at 06:30, and that of the last bus is at 23:45.

The bus fare on all these routes varies depending on the type of bus booked and the bus operator chosen. Passengers are provided with all the details about the bus during the online bus booking on the redBus app and website to help make an informed choice.

Popular Places to Visit in Singapore

  • Universal Studios Singapore: Universal Studios Singapore is one of the most fun-filled adventure parks all over the world. It has 7 famous theme zones and 24 rides for both children and adults to enjoy.

  • River Safari Singapore: River Safari Singapore is the only river-themed wildlife park in Asia. It has a wide variety of animals with red pandas being the most famous among them.

  • Gardens By The Bay: Gardens By The Bay is an award-winning horticulture site comprising Bay East Garden and Bay South Garden. It has a mesmerizing waterfront and several species of trees rising as a vertical garden.

  • Marina Bay: Marina Bay is Singapore’s one of the finest architecture. It has an ultra-luxury hotel, high-scale shopping complexes, and the finest dining places to offer you a fabulous recreational experience.

  • S.E.A. Aquarium: S.E.A. Aquarium houses more than 1,000 marine life species with 1,00,000 aquatic animals to view and enjoy a sea walking experience

Online Bus Booking with redBus

Booking a bus ticket online through redBus follows just a few simple steps:

  • Enter your travel details: Start by entering details like departure point, destination, date of journey and enter. You can also change the details through the ‘modify’ button.

  • Filter buses: You can apply filters such as departure time, pick-up and drop-off points, and coach company so that you can only see the buses of your preference.

  • Choose your bus and seat: Select the bus and a suitable seat, fill in all the passenger details and head to the ‘payment’ section.

  • Pay the ticket price: There are numerous payment options available at redBus. You can pay through ATM transfer, or by using your Credit Card, Debit Card, or PayPal account.

Once the payment is done, your passenger details along with the confirmation would be sent to your email address and registered phone number. You will have to download the m-ticket on your mobile device and bring the same on the day of your departure while boarding the bus. Booking an online bus ticket is that easy with redBus!

Payment Options Available

redBus offers various payment options to its customers for booking their online bus ticket. Customers can choose as per their convenience among the following payment options for bus booking:

  • Net banking
  • Credit card
  • Debit card
  • Digital wallets

Advantages of Booking a Bus with redBus

With over 180 million trips booked on the redBus app and website, redBus offers a user experience like no other. Commanding the bus ticket industry in 6 countries (India, Singapore, Malaysia, Indonesia, Peru, and Colombia), redBus strives to provide the best experience when booking a bus ticket online. With redBus, there's no need to queue up at the counter as you can pick up from thousands of bus routes and bus operators from the comfort of your home.

Book your bus ticket online from the comfort of your home by using the redBus app or website and avail exclusive offers and discounts today!


Q: Is it safe to travel by bus during COVID-19 outbreak?
A: If you’re worrying about safety in bus while traveling, you can choose the buses with Safety+ feature to travel in Singapore. redBus has recently introduced Safety+ buses that follow all the preventive measures required to prevent the spread of Coronavirus such as deep cleaning, sanitizing, physical distancing, mandatory masks etc.
Q: What precautions should I take while travelling in the bus to prevent myself from Coronavirus disease?
A: You should take care of your hand hygiene by sanitizing or washing your hands frequently. Carry an alcohol-based hand sanitizer while traveling. Always put your mask on during the travel, refrain from touching your face, and maintain physical distance from fellow travelers.
Q: How or where can I book a bus ticket online in Singpore?
A: Bus tickets can be quickly booked online without any hassle by using the redBus app or website. All you have to do is download the redBus app from the app store or log on to www.redbus.sg to book a bus ticket today. The booking procedure is simple and the app and website is user-friendly.
Q: How do I cancel a bus ticket online?
A: Customers can call +65-31582888 for all cancellation requests. Once a request has been made, the customer support team at redBus will process the request and will reach out to the customer as soon as possible.
Q: Is it cheaper to book a bus ticket by using the redBus app or website or is it more economical to book a bus ticket at a ticket counter?
A: There are several discounts and offers that are available on the redBus app or website that you might not be able to avail at a ticket counter. But, it can be determined unanimously that a customer can save a ton of time when they book a bus ticket on the redBus app or website when compared to waiting in a queue to book a bus ticket at a ticket counter.
Q: How do I reschedule a bus ticket that was booked through redBus?
A: Follow the steps mentioned below to reschedule your bus ticket online: Visit redbus.sg Reschedule Page. Enter the ticket number and the email ID that was used to book the bus ticket and click “Search”. Verify your ticket number and bus ticket and select the new date that you would like to reschedule your journey. Select the bus of your choice and confirm the rescheduled ticket by paying the difference amount
Q: How do I pay for my bus ticket on the redBus platform?
A: There are a number of methods that a person can use to book their bus tickets on the redBus platform such as: Credit Card, Debit Card, FPX (Singapore Online Bank Transfer), Boost app
Q: How do I check the list of bus operators working on a particular route?
A: Follow these simple steps to see which operators function on a particular route: 1) Enter the pick-up and drop-off locations in the search bar. 2) Enter the date of your journey and hit the “Search” button. 3) redBus will display a list of bus operators who run their buses on a particular route. 4) Select a bus that matches your needs and requirements and complete the booking procedure by concluding your payment process.
Q: How long does it take to travel by bus from Singapore to Kuala Lumpur?
A: The shortest travel duration to go from Singapore to Kuala Lumpur is 4 hours while the longest travel duration is 6 hours. The travel duration can vary due to a number of various factors such as traffic conditions, rest stops, etc. Singapore boasts of a well-planned and developed transportation network. The buses are well-equipped and the roads are maintained well. Therefore, traveling to any destination to and from Singapore can be covered quickly.
Q: What are the advantages of booking a bus ticket online?
A: There are a large number of advantages to booking bus tickets online and a few are listed below: 1) A customer can book a ticket online at any time of the day. This becomes a major advantage when people have to make last-minute bookings online. 2) Customers can view every option that’s available on a given route. This can help them make an informed decision as the information available on the redBus app and website has been researched and is accurate. 3) Obtaining a bus online ticket is easy and passengers are met with good customer service that’s provided by redBus and their customer service team. 4) There are plenty of exclusive discounts and cashback offers that are made available when you book your bus ticket online through the redBus app or website. Agents and ticket vending machines do not provide these discounts. 4) If you book a bus ticket with an agent, you will have a seat assigned to you. But, if you book a ticket on the redBus platform, you will have a large number of discounts and offers that would be made available to you.
Q: Can motorists use the bus lane in Singapore?
A: Typically, normal bus lanes are used specifically by buses during peak hours which is 7:30 am to 9:30 am and 5 pm to 8 pm on regular days. Full-day bus lanes operate from 7:30 am to 11 pm. You can easily differentiate between the two as normal bus lanes are marked with a single yellow line while full-day bus lanes are marked by a yellow and red line running parallelly to each other.
Q: How much are bus fares in Singapore?
A: Bus fares vary for every route in Singapore. There are a number of factors that affect the fare of a bus ticket such as the type of bus that’s selected, amenities provided, departure time, travel duration, etc.
Q: Is it expensive to travel by bus within and around Singapore?
A: Thanks to a plethora of offers and discounts offered by redBus, traveling to and from Singapore has been made affordable. People can book the best buses at reasonable and affordable fares. Vist www.redbus.sg or download the app now to know more!
Q: Are the tickets bought on redBus refundable?
A: The refund policy depends on the bus company that you are travelling with. While making online bus booking, you should read the terms and conditions of the bus operator to know more about their refund policies.
Q: In case of online bus ticket booking, is it possible to get it cancelled offline?
A: When you book a bus online on redBus, it also gives you an option to cancel your bus ticket. If you book a ticket online, you cannot get it cancelled offline. Cancelling your ticket on redBus is a very easy task. You just have to search for your ticket number and click on the cancel tab.
Q: Can I book more than one bus ticket with a single registered ID?
A: You can book multiple bus tickets with one registered ID on redBus. You can add the number of tickets as per your needs and fill in the particulars of all the passengers. Whether you book one ticket or multiple tickets, the procedure remains the same.
Q: Are there redBus tickets available for all the routes in Singapore?
A: The bus operators registered with redBus cover most of the major routes in Singapore. You can put your travel route on redBus and check the details there.
Q: Do I need to put in the passenger details on the redBus portal at the time of the bus booking?
A: Yes, the basic details of the passengers are to be filled at the time of booking. These include the name and age of the passenger. This is important from the verification point of view. When you board the bus from your pick-up point, your ticket and ID proof are checked, and the particulars are matched.
Q: How can I buy a bus ticket to Singapore offline?
A: If you wish to buy a bus ticket to Singapore offline, you need to go to the nearest bus terminal and purchase your ticket from the ticket counter. Select the bus operator you want to travel with and go to their ticket counter to buy your ticket.
Q: Do all the redBus Singapore buses have the facility of refreshments on them?
A: No, all the bus operators do not serve refreshments to their passengers during the trip. You can get the details of the services provided by the bus operator on the redBus app or website. To filter out the buses that provide snacks during the journey, you can put a filter for the same on the redBus application.
Q: Who should I contact if my Singapore bus is late?
A: Usually, all the buses depart at their fixed times. However, in exceptional cases, if your Singapore bus is running late and has not reached your pick-up point yet, the best solution is to call the bus operator. The bus company staff can help you here.
Q: Are animals allowed on an SG bus?
A: No, there are no pets allowed on an SG bus. Having an animal on the bus might create unwanted issues for other co-passengers who you are travelling with. Pets are not allowed to travel with you, keeping the comfort of travellers in mind.
Q: Will my ticket be refunded if the bus breaks down midway?
A: In case of any unwanted accidents or break down of the bus, the bus operator is responsible for arranging a new bus for your journey. The refund of the bus tickets depends on the policies of the bus operator. You can read more about all the bus operators on the official website of redBus.
Q: Does redBus provide customer support for any issues?
A: There is a customer support service available on redBus. The customer support team helps you with the resolution of your issues.
Q: Are there any charging points available on Singapore buses?
A: Yes, most of the Singapore buses do have sockets available on the side of your seat. You can charge your mobile phone or laptop using the charging cable.
Q: Where can I get cheap bus tickets in Singapore?
A: There are several bus companies on redBus that offer affordable bus tickets in Singapore. You can select the route you wish you travel, compare the prices offered by various bus companies, and choose any of the cheap bus tickets.
Q: How long is the bus ride from Singapore to Malaysia?
A: The bus ride from Singapore to Malaysia takes around 5 hours. However, the total time for the bus journey depends on the traffic, custom checkpoints buses have to stop at, and refreshment breaks enroute, which is of around 20 minutes. Many bus operators in Singapore offer express buses that take less time to reach Malaysia. During the peak hours when there is more traffic, buses may take around 6 to 7 hours.
Q: Which is the best app for booking bus tickets online in Singapore?
A: redBus is, indeed, the best app to book bus tickets online in Singapore. With affordable prices, convenient bus booking process, and easy rescheduling and cancelling options, redBus is trusted by millions of travelers around the world and in Singapore.
Q: What is the difference between a bus and a coach?
A: Coaches are usually used for travelling longer distances. Hence one can find coaches focusing more upon comfort and entertainment. Coaches are often facilitated with larger, more comfortable seats. On the other hand, buses also have standard two and three-seater, bench-style seats. Both buses and coaches are available on redBus while booking bus tickets online.

Popular Bus Operators for Booking Online Bus Tickets in Singapore are:


What if you are not able to travel as per the plan? Be wise, look for reschedule icon before selecting coach company? Be wise, look for refundable icon before selecting coach company.
Mobile-Ticket SMS is enough for travelling. Go paperless and travel smart. Look for M-Ticket icon before selecting coach company.
redBus has the highest security standards and keeps your information and purchases completely safe and secure.
80+ Coach companies and 800+ Routes across Malaysia & Singapore.