View each and every review and rating on a particular bus operator in Singapore that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Transtar Express Xtras’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Transtar Travel such as the am enities provided, driving etiquette, rest stops, etc. Search for Transtar Express Xtras reviews before booking a bus ticket online.
When booking a Transtar Express Xtras bus ticket on redBus, exploring ratings and reviews is essential. This invaluable information helps you gauge the general satisfaction level of previous passengers. By analysing the average rating and the distribution of star ratings, you can assess the reliability and quality of the services. Check Transtar Express Xtras reviews on redBus to ensure you choose the best services for your bus journey.
redBus follows the motto of always finding ways to improve every customers' travel experience with Transtar Express Xtras. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Transtar Express Xtras.
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Transtar Express Xtras. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online
Chek Seng Chan
The driver traveled at an exceptionally slow speed on the highway, causing numerous other coaches to overtake us, which delayed our arrival into KL traffic and stretched the total journey to 7 hours instead of the usual 5. While I appreciate that passenger safety is paramount, this overly conservative pace led to a substantial 2 hour delay, and I hope management reviews driver pacing to better balance road safety with reasonable punctuality.
BOK KEE LIM
Excellent coach service with helpful Singapore staff, friendly drivers, and an attentive, professional coach steward. I was pleasantly surprised to experience such a high level of service on a land coach journey. Definitely a 5-star experience.
Bee Ling Yeo
The bus was uncomfortably hot throughout the journey.
Iffat Abdullah
Very good service & safely drove...
chong siew yong
Transtar Solitaire claims to be a luxury bus service, but the actual experience was a complete disappointment. We were forced to transfer twice to standard, ordinary buses, and we wasted time waiting an extra 20 minutes for a delayed bus. To make matters worse, the complimentary meal provided was terrible. I will definitely never ride with them again.
soo hong ng
Comfortable ride, chair w massager and USB charger available, new and clean.
Kin Ho Peter Lau
Vehicle condition - No head phone to provide, PA System too loud, cannot hear clear message Switching Bus - OK Punctuality - OK Staff behaviour - Staff very good and helpful Seat comfort - Good Driving - Stable Cleanliness - Very good Multiple stops - OK
BASEER AHMED
Toilet was not clean, which affected the overall travel experience.
AMMAR KHAN
shuttle bus before malaysia not informed beforehand. the bus was also not clean. no 3pin plug and all usb-c plugs not working. very poor experience for an $80 bus seat when most buses are like $30
Ming Jie Tan
My items were stolen during the switching of buses at the Malaysia Customs. When we offboarding at the Malaysia Custom, the passengers left their belongings onboard. However, as I headed back to the bus, the driver told me to change bus and pointed to one that was leaving. I hurriedly collected my belongings from the bottom compartment and rushed over. I knocked on the doors of a moving bus only for that driver to tell me it was not the bus towards lavender. I went back to my original driver and he didn't even know which bus it was till a staff came by and informed me of the correct bus. In the midst of these hecticness, I rushed over to the other bus. Before reaching the Singapore Custom, I realised that I'd left my items onboard and hurried back the moment we stopped there as the bus behind us was my original bus JYK 6189. I went back up and my items were missing. I asked the driver and he didn't know a thing. This was absolutely poor management, scheduling and handling of the switch. We should have been alerted before we were to switch buses at the customs so that we would have collected all our belongings.
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