StarMart Express Bus Reviews

StarMart Express Bus Reviews

About Starmart Express

Starmart Express is a leading bus operator in Singapore and Malaysia that offers a unique combination of comfort, safety, and affordability to its passengers for all their bus travel needs.

Starmart Express reviews are very positive and provide insights into the quality services of this bus operator. Starmart Express runs on multiple routes with its fleet of over 200 buses.

The significance of ratings and reviews

Ratings and reviews are quite helpful in choosing a bus operator for your travel booking. When you are going on a bus journey, it's important to ensure that the services are good. A bad service can ruin your whole travel experience.

Every bus operator provides some amenities on the bus, but which one offers a great overall experience is a completely different topic. The overall experience includes multiple factors like an on-time journey, staff members' behaviour, facilities provided, etc. Passengers who have already traveled in the bus of a particular operator can provide you with this valuable information. Ratings and reviews are the best way to know about it.

Advantages of viewing bus ratings on redBus

Checking out the Starmart Express bus review before the booking will provide customers with the additional satisfaction of a good travel experience. Ratings and reviews are the feedback given by passengers. By viewing them, you can know if the bus service is actually good or not.

The Starmart bus reviews you will see on redBus are completely genuine. If you are looking to book a Starmart bus, you should check them out before booking. It does not only apply to Starmart Express but all the bus services on redBus.

Ratings and reviews will help you get the best value for your money by letting you know where to spend it for the best results. These ratings and reviews also help bus operators and redBus understand customers' pain points and improve their services accordingly.

How to leave a rating for Starmart Express on redBus?

Anyone who has traveled in a Starmart Express bus can leave their review on the redBus portal. The process for writing a Starmart coach review is very simple. After you finish your journey on a Starmart Express bus, you get a feedback form link on your SMS and email. You can click on this link to go to the feedback form. Here, you can leave your rating based on your experience of traveling on the bus.

There is also an option to write a Starmart Express review on the form. Here, you can describe the pros and cons or your overall opinion of the bus operator after traveling with them. Customers can find your ratings and reviews along with the Starmart Express bus details and benefit from it.

Types of buses offered by Starmart Express

Starmart Express has a large inventory of buses. The different bus types of Starmart Express include:

  • Super VIP Air-Conditioned coaches
  • Executive Wifi Coaches
  • Economy Coaches

These categories provide different amenities and cover different routes. The fare of these buses varies as per the services. The buses have spacious legroom and are completely safe and comfortable to travel in.

What is best about Starmart Express?

Starmart Express is an industry leader in bus travel services. The company was established in 1989 and has been providing quality service to its passengers since then.

Starmart Express connects various routes in Malaysia and Singapore and is known for providing world-class services to its passengers. Starmart Express reviews are proof of its extraordinary travel services.

Check StarMart Express Reviews on redBus

When booking a StarMart Express bus ticket on redBus, exploring ratings and reviews is essential. This invaluable information helps you gauge the general satisfaction level of previous passengers. By analysing the average rating and the distribution of star ratings, you can assess the reliability and quality of the services. Check StarMart Express reviews on redBus to ensure you choose the best services for your bus journey.

How do I submit a review on StarMart Express?

redBus follows the motto of always finding ways to improve every customers' travel experience with StarMart Express. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with StarMart Express.

A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with StarMart Express. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online

StarMart Express Bus Routes & Timings

33 bus options
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FAQs

How can I leave a review of the company StarMart Express?

In order to leave a review in redBus is necessary that you have bought a bus ticket of the company StarMart Express and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.

I have bought my ticket in redBus in StarMart Express and I have already made my trip, how can I publish my review?

The process is very simple. After making your trip, you'll receive an email to leave a review of the company StarMart Express. Just refresh your inbox, open the mail and fill it up.

What services does the company StarMart Express offer in their buses?

Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of StarMart Express.

How much is the weight of luggage I am allowed to carry in StarMart Express?

To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.

How can I buy my bus tickets of the company StarMart Express in redBus?

The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!

I forgot to buy my return ticket, can i buy it later?

Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.

Do I need to pick up my ticket once I have bought it through the mobile app of redBus?

It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.

How many hours in advance should I be in the agency or terminal to change my e-ticket?

It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.

In case of a problem, how do I contact the customer service department of redBus, Singapore?

If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Singapore by dialing +65-31637355 or by sending an email to support@redbus.sg

Customer Reviews

3.93
12313
5
4
3
2
1

What customers are saying

Loved by travelers

Seat comfort (6150)
Vehicle Condition (5820)
Driving (5760)
Punctuality (5507)
Cleanliness (5317)
Staff behavior (4879)

Could be better

Punctuality (4433)
Staff behavior (2155)
Multiple stops (1983)
Switching Buses (1922)

Reviews

RS.RASATHI

24 Oct, 2026

good service. all good nice

Wong Kai Wah

26 Oct, 2026

Generally satisfied with the Starmart Express service. However, punctuality could be improved. The staff were helpful, proactive, and communicated well throughout the journey.

Sulojana

24 Oct, 2026

Stop over at Hentian Duta

Sofian

23 Oct, 2026

Perfect

Kam Jia Yue

23 Oct, 2026

Excellent experience overall, just a small issue worth bringing up is that during the last few miles, we smell cigarettes for 10 minutes straight, but overall experience is a 4.7.

Ateqah Suzaini

23 Oct, 2026

Need to wait for 1 hour for another bus. Need to switching buses in the middle of the trip. Not so convenience.

mohamad suhaimi

18 Oct, 2026

Good service.

jaclyn tan jie lin

18 Oct, 2026

We took the bus from Berjaya Times Square bus company Starmart Express. The bus app did not state that we need to switch bus from time square to another pick up location. When we were in another pick up location they didn't say that we need to wait here for our bus Vpn6 double deck. The Starmart Express staff member in Berjaya times square also don't want to say anything just pointing or couldn't careless in attending. The image shown is the transit bus. This is ridiculous and messy! Forever messy don't know why this has never been resolved. Why everytime day buses are so messy always have to change and switch buses.

Fawziah Mukhtar

19 Oct, 2026

Good experience for me. Thank you.

Daryl Check

19 Oct, 2026

The overall trip took 1 extra hour. This was due to the us losing 40mins being shuttle from one location to another the driver having to do his own stop for 10 mins, just after we started. They also stopped for petrol and food snacks outside of the standard stop. We have 5 stops of varying times along the way.

Photos & Videos

OFFERS

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