Firstcoach Bus Reviews

Firstcoach Bus Reviews

About First Coach

Established in November 2004, First Coach is one of Malaysia's finest bus operators, covering various routes between Malaysia and Singapore.

First Coach bus travel service is managed by professionals with over 30 years of experience. First Coach reviews on the internet are evidence of the quality services of this bus operator.


The significance of ratings and reviews

Ratings and reviews are essential for judging the services of a bus operator. Whenever you have to travel from one place to another via bus, you look for a good bus that provides great services, fulfills all your requirements, and comes within your budget.

Researching and comparing different options takes up a significant time. In such situations, ratings and reviews help customers understand the ground reality of the bus operators' services. For instance, reading the First Coach bus review will help you know how the service performs in actual and what kind of experiences you can expect by traveling via a First Coach bus.


Advantages of viewing bus ratings on redBus

redBus provides the ratings and reviews viewing option to customers while booking a bus through them. It collects feedback from the passengers in the form of ratings and reviews and posts them along with every bus operator's bus details.

Customers can view all the positive and negative ratings and reviews on redBus and see what the passengers have to say about the bus operator. Apart from reading claims made by a bus operator, customers can get an accurate picture of the bus operator. It helps a great deal in decision making while booking a particular bus operator.

Customers provide these ratings and reviews after traveling on the buses and observing their services. If most customers give good feedback for a particular bus operator, you can opt for it.


How to leave a rating for First Coach on redBus?

Rating and reviewing a First Coach bus is very easy on redBus. Once you have finished your journey with a First Coach bus, you will receive a feedback form link on your email or SMS. You can click on this link to access the feedback form to give your First Coach review.

In the feedback form, you can give rating stars as per your liking. You can write in detail about what you did and did not like about the First Coach bus operator in the review section. You can then submit your rating and review. This information would help other customers when they are looking for a First Coach bus. It will also help the operator and redBus in improving their services even more.


Types of buses offered by First Coach

First Coach is a bus service that has its passengers' comfort and satisfaction as its top priority. It has a large fleet of Luxury Executive buses.

First Coach offers a variety of services to its passengers right from the start. The bus service has well-trained and friendly staff, and its services are affordable as well.


What is best about First Coach?

First Coach buses are completely clean, safe, and secure to travel in. The seats of its Luxury Executive buses are designed to provide additional comfort to passengers. They have reclining seats with ample legroom for passengers to sit for long hours without any discomfort. First Coach is best known for their continuous efforts in providing top-class travel services to passengers.

Check Firstcoach Reviews on redBus

When booking a Firstcoach bus ticket on redBus, exploring ratings and reviews is essential. This invaluable information helps you gauge the general satisfaction level of previous passengers. By analysing the average rating and the distribution of star ratings, you can assess the reliability and quality of the services. Check Firstcoach reviews on redBus to ensure you choose the best services for your bus journey.

How do I submit a review on Firstcoach?

redBus follows the motto of always finding ways to improve every customers' travel experience with Firstcoach. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Firstcoach.

A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Firstcoach. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online

Firstcoach Bus Routes & Timings

12 bus options
Up to 70% OFF Use Code: SGNEW
12 bus options

S$ 24.18

From

Up to 70% OFF Use Code: SGNEW

FAQs

How can I leave a review of the company Firstcoach?

In order to leave a review in redBus is necessary that you have bought a bus ticket of the company Firstcoach and have made your trip with the company. This way we'll make sure that all our reviews are from real customers.

I have bought my ticket in redBus in Firstcoach and I have already made my trip, how can I publish my review?

The process is very simple. After making your trip, you'll receive an email to leave a review of the company Firstcoach. Just refresh your inbox, open the mail and fill it up.

What services does the company Firstcoach offer in their buses?

Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of Firstcoach.

How much is the weight of luggage I am allowed to carry in Firstcoach?

To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.

How can I buy my bus tickets of the company Firstcoach in redBus?

The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!

I forgot to buy my return ticket, can i buy it later?

Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.

Do I need to pick up my ticket once I have bought it through the mobile app of redBus?

It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.

How many hours in advance should I be in the agency or terminal to change my e-ticket?

It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.

In case of a problem, how do I contact the customer service department of redBus, Singapore?

If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Singapore by dialing +65-31637355 or by sending an email to support@redbus.sg

Photos & Videos

Customer Reviews

4.57
1872
5
4
3
2
1

What customers are saying

Loved by travelers

Punctuality (1402)
Driving (1324)
Cleanliness (1264)
Vehicle Condition (1261)
Seat comfort (1228)
Staff behavior (1218)

Could be better

Vehicle Condition (226)
Seat comfort (198)
Punctuality (188)
Cleanliness (112)

Reviews

Liew Chee Leong

26 Jun, 2026

the travel comfort is acceptable however some of seat function leg and foot rest are broken without proper repairs

Sheila Shanmugam

23 Jun, 2026

215pm bus got delayed and arrived at 3pm. Receptionist did alerted us. Drivers were helpful with baggage. Drivers navigated through an alternative route to beat the heavy jam at JB towards SG. It was a kampong route. I enjoyed the scenes along the route. This information was also relayed to us by the receptionist before departure. Bus left 3pm from Subang, arrived at Buona Vista at 930pm. No complains. Journey was smooth and comfortable. Had a 20 min break at Pagoh. Only setback were the seats. Since they are made of fabric, I guess more vacuuming of seats will be good.

SHWE MAY KYAW

20 Jun, 2026

Staff are very polite and helpful and they are punctual (departure time and arrival time). It would have been more convenient if the vehicle allows iphone charging regardless of the type of charging heads. My iphone couldn't charge due to incompatibility of the charging head and pins.

Kelvin hooi

18 Jun, 2026

Everything is fine for this trip to Spore, no jam. The only thing is that the internet access suddenly was disabled 5 hours into the journey. It happen on the way to KL too. No sure why.

Emily Ng Peck Hong

12 Jun, 2026

I suggest you provide some snacks as our lunch/toilet break was delayed by an hour due to traffic jam.

Ho Shu hui

11 Jun, 2026

Always good as well

Mithra Anandaraman

13 Jun, 2026

I had a smooth ride to KL and also we arrived early

LOW SUE SAN

11 Jun, 2026

Seat was dirty with hair strands. Bus is punctual when leaving and driver helps with putting the luggage in.

Rosfatin hazirah binte roslan

12 Jun, 2026

Have plug but Cannot charge my phone.

Teresa Stefanie Zentis

10 Jun, 2026

Please one more stop before we arrive in KL!

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