Kimouche Malika
21 Jun, 2026
Bus driver not respecting schedules, customers or stops. 4 hours late is outrageous!!! As well as driving at 50km/h. Awful
The One Tours & Travel (Five Stars Express) Bus Reviews
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The One Tours & Travel (Five Stars Express) Bus Reviews
View each and every review and rating on a particular bus operator in Singapore that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the The One Tours & Travel (Five Stars Express)’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about The One Tours & Travel (Five Stars Express) such as the amenities provided, driving etiquette, rest stops, etc. Search for The One Tours & Travel (Five Stars Express) reviews before booking a bus ticket online.
Check The One Tours & Travel (Five Stars Express) Reviews on redBus
When booking a The One Tours & Travel (Five Stars Express) bus ticket on redBus, exploring ratings and reviews is essential. This invaluable information helps you gauge the general satisfaction level of previous passengers. By analysing the average rating and the distribution of star ratings, you can assess the reliability and quality of the services. Check The One Tours & Travel (Five Stars Express) reviews on redBus to ensure you choose the best services for your bus journey.
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redBus follows the motto of always finding ways to improve every customers' travel experience with The One Tours & Travel (Five Stars Express). And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with The One Tours & Travel (Five Stars Express).
A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with The One Tours & Travel (Five Stars Express). This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online
The One Tours & Travel (Five Stars Express) Bus Routes & Timings
FAQs
How can I leave a review of the company The One Tours & Travel (Five Stars Express)?
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What services does the company The One Tours & Travel (Five Stars Express) offer in their buses?
Each bus operator has different services and each service has special characteristics. In the section 'Services' you can find the details of each different service of The One Tours & Travel (Five Stars Express).
How much is the weight of luggage I am allowed to carry in The One Tours & Travel (Five Stars Express)?
To find out these details, we suggest you to contact the bus operator directly. In redBus, you can find all the necessary contact information. Go to the bottom of the page and in the 'About redBus' section you will find the 'Companies' link. Click on the corresponding page and find out the phone number and contact address.
How can I buy my bus tickets of the company The One Tours & Travel (Five Stars Express) in redBus?
The process is very simple. You just have to go to the search bar and type the city that you want to travel to in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Singapore?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Singapore by dialing +65-31637355 or by sending an email to support@redbus.sg
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Customer Reviews
4.23
815
What customers are saying
Loved by travelers
Punctuality (263)
Driving (257)
Vehicle Condition (256)
Seat comfort (253)
Cleanliness (253)
Staff behavior (241)
Could be better
Punctuality (83)
Staff behavior (65)
Switching Buses (59)
Multiple stops (58)
Reviews
Chin Si Ming
21 Jun, 2026
Stopped multiple times in JB Staff attitude was good though!
Juliana Abdul jabbar
21 Jun, 2026
it was a very bad experience,this is not the first time i have similar driver always ask to switch the buses and delay and stop for too long in few petrol stations
Pang Jui Tuang
17 Jun, 2026
Only stop for toilet at Yong Peng and not for food as journey is more than 4 hours
CHENG WEI QUAN
18 Jun, 2026
Unable to adjust the seat Switch once bus - this is acceptable, staff informed earlier at counter Multiple stops within Singapore area, especially waiting at a place near Jurong, for about 20-30 minutes, causing unnecessary delays and wasting passengers’ time The ticket I bought is to go Lalaport KL, but the bus stop at TBS. I questioned the driver and he was like don’t know about this. Then he asked me to wait and tried to find help from another bus to send me to Lalaport. I waited for about 10-15 minutes again. This was extremely frustrating and unacceptable
Avilasa Giri
15 Jun, 2026
I was seated at 25, but the driver slept at the back, snoring loudly throughout the trip. His sandals placed next to my seat gave off an unbearable stench, making the service very unpleasant, despite his good driving skills.
Kiah Jhane Gato
12 Jun, 2026
The trip was great, and the driver was incredibly kind and patient. He waited for us the entire time during immigration, even though we were held up for around 40 minutes. Overall, the experience was excellent, and I couldn’t have asked for better service. Highly recommended!
Tan Jac Dao
10 Jun, 2026
on time except at stopover in bulim to pick up other passengers
RONA IMPERIAL
09 Jun, 2026
not good your bus and driver , they left us
Abhishek
09 Jun, 2026
great, overall good and so comfort
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