Kimouche Malika
21 Jun, 2026
Bus driver not respecting schedules, customers or stops. 4 hours late is outrageous!!! As well as driving at 50km/h. Awful
the one travel tours genting highlands
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FAQ's
What is the cost of the bus ticket in the one travel tours to genting highlands?
In the upper boxes you can see the price of the most popular bus tickets to and from genting highlands, but if you don't find your desired boarding or landing point you just have to use our search engine to obtain more information.
How can I buy my tickets to or from genting highlands with the company the one travel tours in redBus?
The process is very simple. You just have to go to the search bar and type genting highlands in the source or destination box, then select your travel date and click on the search button. redBus will show you different options for traveling, you just have to choose the bus operator of your choice, the most convenient schedule and buy!
I forgot to buy my return ticket to genting highlands, can i buy it later?
Of course. You can buy on our website or app your return ticket at the time you want, usually up to 4 hours before your bus leaves. We recommend buying them a few days in advance and thus take advantage of our offers and promotions.
Do I need to pick up my ticket once I have bought it through the mobile app of redBus?
It's not necessary. When buying with redBus, a digital ticket will arrive in your inbox. On the day of your trip, go to the terminal and look for the counter of the bus operator, present the e-ticket and the company will give you another.
How many hours in advance should I be in the agency or terminal to change my e-ticket?
It is recommendable to be 1 hour before at the counter to be able to change the e-ticket issued by redBus for that of the bus operator.
In case of a problem, how do I contact the customer service department of redBus, Singapore?
If you need help with your purchase or if you have any questions about a particular bus operator or route, you can contact the redBus customer service department in Singapore by dialing +65-31637355 or by sending an email to support@redbus.sg
Customer Reviews
4.23
815
What customers are saying
Loved by travelers
Punctuality (263)
Driving (257)
Vehicle Condition (256)
Seat comfort (253)
Cleanliness (253)
Staff behavior (241)
Could be better
Punctuality (83)
Staff behavior (65)
Switching Buses (59)
Multiple stops (58)
Reviews
Chin Si Ming
21 Jun, 2026
Stopped multiple times in JB Staff attitude was good though!
Juliana Abdul jabbar
21 Jun, 2026
it was a very bad experience,this is not the first time i have similar driver always ask to switch the buses and delay and stop for too long in few petrol stations
Pang Jui Tuang
17 Jun, 2026
Only stop for toilet at Yong Peng and not for food as journey is more than 4 hours
CHENG WEI QUAN
18 Jun, 2026
Unable to adjust the seat Switch once bus - this is acceptable, staff informed earlier at counter Multiple stops within Singapore area, especially waiting at a place near Jurong, for about 20-30 minutes, causing unnecessary delays and wasting passengers’ time The ticket I bought is to go Lalaport KL, but the bus stop at TBS. I questioned the driver and he was like don’t know about this. Then he asked me to wait and tried to find help from another bus to send me to Lalaport. I waited for about 10-15 minutes again. This was extremely frustrating and unacceptable
Avilasa Giri
15 Jun, 2026
I was seated at 25, but the driver slept at the back, snoring loudly throughout the trip. His sandals placed next to my seat gave off an unbearable stench, making the service very unpleasant, despite his good driving skills.
Kiah Jhane Gato
12 Jun, 2026
The trip was great, and the driver was incredibly kind and patient. He waited for us the entire time during immigration, even though we were held up for around 40 minutes. Overall, the experience was excellent, and I couldn’t have asked for better service. Highly recommended!
Tan Jac Dao
10 Jun, 2026
on time except at stopover in bulim to pick up other passengers
RONA IMPERIAL
09 Jun, 2026
not good your bus and driver , they left us
Abhishek
09 Jun, 2026
great, overall good and so comfort
Book your Bus Tickets Online
Once you have figured out your bus schedule, book your bus tickets easily with the redBus website or app. The site has been developed to ensure that passengers get their bus tickets booked and confirmed with minimum effort. All you have to do is follow the steps mentioned below:
- Enter the pick-up and drop-off points under the “From” and “To” sections on the redBus website or application
- Select the date of your journey under the “Onward Date”
- Click the “Search Buses” button
After this step, you will be taken to a page that displays every bus operator that runs on the route you have requested. You can select a bus based on the bus timings, fares, pick-up and drop-off points, reviews, and more.
Select the seat of your choice by clicking on the “View Seats” button and then click on the “Proceed to Book” tab. You will be taken to the payment page where you can pay for your ticket using one of several banking options such as credit cards, debit cards, FPX, or any other mode that’s available.
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