amylieya
arrived later than expected


Utama Ekspres Photos
Utama Ekspres is one of the popular bus service providers in the travel industry. Utama Ekspres buses provide punctual and effective services. is recognized for creating travel convenience for many commuters. Experience the ultimate convenience when you choose to book your . Skip the hassle of visiting the bus terminal by booking your Utama Ekspres bus tickets online on redBus, Singapore.
Utama Ekspres is experienced in offering bus services across a number of city routes. The bus company makes continuous efforts in providing prompt service. It consists of well-maintained buses and cordial staff assisting passengers at all times. Travelling with Utama Ekspres as their buses adhere to time and deliver an enjoyable experience.
amylieya
arrived later than expected
Muhammad Al Muhaimin Bin MD Sapawi
Bus not on time.. wait for 30 minit delay
Nur azniza
keadaan tu kurang sikit sebab tukar bas,bas tu rosak jadi bila tukar bas tempat duduk tak sama,masalah pulak dengan orang depan bawak turun seat sampai tak mau-mau
NIK KHAIRUL FIRDAUS
kemudahan USB charge xda.. boarding pass xda kena beli kat kaunter... yg lain ok
ABD WAZER BIN GHAZALI
Tambah baik lagi
Damia Farhana Binti Mazhan
bas terlalu slow
ARISYA AYUNI BINTI AENDYRIZAL
bus is on time and the trip took exactly 5 hours which is expected. Great service as always
Piqoh
good
Al Hafiz
Aircond not cold enough
Megat Mohd Isham Safwan
1. Delay 1 hr - because of heavy rain. Acceptable. 2. unschedule stop at tol gombak - 15 -20 minutes not acceptable. Passenger waited on the bus. 3. Non stop to maran. Stop for toilet only. Not allowed to pray. Bus brokedown. Should have allowed passenger to pray while waiting for repair. Give expectation of how long to get repaired. delayed another 1/2 an hour 10 minutes toilet 4. Stop at Gambang. Fill up tank - another unschedule stop 15 minutes 5. Stop at ump Gambang. Bus breakdown again. Finally transferred to another bus company. 1. If breakdown, do tell the passenger if they want to step out for a while. It is comfortable inside the bus 2. Tell passengers what is going on and give time and what is the alternative. Is a replacement bus coming or what is the next step. What action has been carried out. How long. Trip was supposed to be 5pm, arrived 830. Became 5-12am. Was a very tiring trip. Correct. one star. terrible. Plus no usb port for charging phone.

