FAQs
How can I book a YOYO Express bus ticket
You can visit the YOYO Express ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Singapore. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a YOYO Express bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redBus Singapore to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Singapore, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus.sg platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.
Is there a Yoyo bus available that goes to Kuala Lumpur International Airport (KLIA)?
Yes, there are Yoyo buses available that go to KLIA. Yoyo buses connect many major destinations of Singapore and Malaysia and provide you with the most comfortable buses and executive luxury coaches.
What are the amenities provided on a Yoyo bus?
An executive Yoyo bus has reclining chairs for enhancing your comfort. The buses are fully air-conditioned and have WiFi facilities in them. There are charging points available on the side to charge all your electronic gadgets while traveling on the Yoyo bus.
Who should be contacted in case of any issues while booking a bus ticket online on redBus?
There is a help section available on redBus that addresses all issues that a customer could face. If your problem is still not resolved, you can contact the customer care support team of redBus and you can explain your problem to them.
How safe is it to book tickets with redBus during the Covid-19 pandemic?
redBus cares about passenger safety and has introduced a safety protocol 'safety ' to ensure the well-being of each and every passenger and offer passengers a safe and risk-free journey. This protocol requires the bus operator to follow strict travel norms like a deep cleaning of buses, providing hand sanitizers to passengers, regular temperature checks, and mandatory masks for staff.
Do I have to follow any norms as a passenger?
For the safety and well being of passengers, redBus has put in place a general guideline for passengers as well. This included wearing a proper mask during travel, and de-boarding of passengers with Covid-19 symptoms. please note that handkerchiefs or clothes are not permitted as masks.
What kind of safety amenities are provided on the Yoyo bus?
Yoyo bus executive class buses are equipped with a fire extinguisher, first aid box, emergency exit, CCTC, and GPS tracking systems. After you have booked the ticket, you are provided with a GPS tracking link of the bus for tracking the bus during the course of its journey.